Purpose Built Local Warehousing

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Copyworld Service Centre

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Getting the right product at the right price is important, but a sustainable and successful long term service relationship is vital to mutual success.”
Service Process

Ask for Help

SA 08 8333 8800 
WA 08 6364 8800

Arrange An Engineer

Often times the fault can be resolved over the phone, but if required an on-site visit can be arranged.

First time Fix

Comprehensive van stocks and local warehousing means your copier is fixed first time most times.

Back To Business

Keeping you on track with minimal disruption.

So what do we do to ensure Copyworld keeps customers happy?

 

  • Simple call logging – service and consumable requests can be logged by telephone through our local call centres or by fax, e-mail and even through our website.

  • Local call centre, local dispatch and local technicians means local knowledge and this equals fast response times

  • Highly trained call centre operators mean many problems are solved immediately over the phone

  • Regularly scheduled preventative maintenance calls ensure smooth running for your machine

  • Priority scheduling throughout the day means faults are dealt with according to severity not a predefined list at 8am. If you have a major problem, we will be there fast!

  • Exceptional skilled Toshiba trained technicians mean incredibly high first time fix rates so you can get back to work

  • Automatic notification to management should any calls escalate outside of our SLA’s


Get in touch with Copyworld

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Copyworld Service Centre

Book a Service
Adelaide, South Australia

393-395 South Road
Mile End SA 5031

Ph:  (08) 8333 8800
Fax:  (08) 8362 9086

Perth, Western Australia

43 Walters Drive
Osborne Park WA 6017

Ph:  (08) 6364 8800
Fax:  (08) 9444 5988